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Client confidentiality agreement

April 30, 2021 in
Client confidentiality agreement
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FairyTaleEverything Client Agreement & Confidentiality

 

Welcome to FairyTaleEverything Dating and Relationship Coaching!

This document constitutes a written agreement for coaching services provided by Hadlee Grace. Please read through and let me know if you have any questions. I look forward to working with you.

Services:

Coaching services vary depending on your needs and desired level of support and can be

customed to your needs.

 

Options include individual, or group coaching either in person or via

phone/Skype.

The costs vary with the amount of time you request.

To be successful requires your commitment as the client to taking responsibility for the process and the outcomes that result from it. You’ll need to be open and honest about your needs, keep appointments and stay committed to your goals. My role as coach is to engage my expertise as guide, motivator and sounding board which will keep you on track, keep you focused and hold you accountable to progress.

Nature of Relationship:

The client understands that the coaching relationship is not psychotherapy or psychological

counseling, nor is it a substitute for these services.

Confidentiality:

As a coach, I protect the confidentiality of the communications with my coaching

clients. I will not voluntarily divulge I am in a coaching relationship with you without your

permission. Since this is a legal document, if there is some instance where I am legally obligated to breach your confidentiality, then I must follow the law.

Some sessions may be conducted in groups. You agree to maintain the confidentiality of all

information communicated to you by other coaching clients and myself. I understand that

progress is often enhanced when clients discuss their coaching relationship with trusted

colleagues and friends. You can have these discussions, but you are expected to be very careful not to share any information that would allow others in the group to be identified. This keeps a safe environment to openly share.

Feedback:

If, at any time, you feel that your needs are not being met or you are not getting what you want

out of coaching, please tell me, so we can discuss your needs and adjust your coaching program as needed.

Mutual Non-disclosure:

The coach and client mutually recognize they may discuss future plans, business affairs, personal information or any other private information. The coach will not voluntarily communicate the client’s information to a third party. In order to honor and protect the coach’s intellectual property, the client likewise agrees not to disclose or communicate specific information about the coach’s practice, materials, or methods to any third parties. The client also agrees not to give things like coaching documents/exercises or conference bridge lines to outside parties.

Call Procedure:

The client will call the coach at the prearranged time and telephone number as scheduled, and

assumes any telephone charges for the call. For group coaching calls and classes, the coach pays for the teleconference line; and the clients will pay for the call into the conference line if not

covered by their current plan. All conference lines have North American phone numbers.

Cancellations:

Please remember, cancellations must be made 24 hours in advance. There will be no refund or

credit for cancellations made less than 24 hours prior to a scheduled session. The coach will

make reasonable efforts to reschedule sessions that are cancelled in a timely manner.

Payment Procedure:

The coach is paid in advance of each series of coaching calls or programme. The first coaching

session will begin after this agreement is signed, scanned and emailed back to the coach and the first payment is received. Services requested by the client, in addition to coaching calls will be billed at an agreed rate and paid in the same manner in advance.

Termination:

Either party may end the coaching relationship by providing the other party with a one week

written notice via email. Any remaining coaching sessions will be refunded. Termination is only

an option after feedback has been provided from either party.

Dispute Resolution:

Any controversy or claim arising out of or relating to this agreement, or the breach of this

agreement, shall be settled by arbitration, which will occur via telephone by an arbitrator we

mutually agree upon. The costs of the arbitration shall be shared equally between the parties.

Thanks for reading through this document and signing below. Now we can move forward in

getting you results!

 

Signed,

_______________________________Coach – First, & Last Name; Company


________________________________Client – First and Last


________________________________Date[wpforms id=”2000″]

Miss. Merry Berry

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